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Building Operation and Maintenance Services

Effective building operation and maintenance services keep essential facility systems running smoothly throughout their operational life. From electrical distribution and cooling systems to water treatment, lifts and building automation, every critical asset requires structured maintenance, skilled personnel and continuous performance monitoring.

Since 2006, Logicon has been delivering facility management and technical maintenance solutions for commercial offices, IT parks, factories, hospitals, airports, retail spaces and residential communities.

Our facility O&M services combine trained shift technicians, preventive maintenance schedules, asset lifecycle management and Computerised Maintenance Management System (CMMS)-based tracking. This integrated approach helps minimise unplanned downtime, extend equipment life, improve resource utilisation and support statutory compliance.

Core services:

Logicon engineering technicians maintaining building systems

Electrical and Utilities

Utility Operation and Maintenance Services

Reliable utilities are essential to uninterrupted facility operations. Logicon's utility operation and maintenance services focus on safe electrical distribution, equipment reliability, operational continuity and efficient energy use.

  • Operation and maintenance of HT/LT panels and electrical distribution systems
  • Transformer, switchgear and electrical protection system maintenance
  • DG sets, UPS systems and backup power management
  • Indoor and outdoor lighting system maintenance
  • Electrical inspections, thermography and preventive testing, as applicable
  • Power quality, load monitoring and power factor improvement support

Facility Energy Monitoring Services

Our facility energy monitoring services help clients understand where energy is consumed, identify avoidable losses and implement measurable efficiency improvements. Using available meter data, electrical readings and BMS trends, we monitor key loads and identify opportunities to optimise energy performance.

Periodic energy reports highlight consumption patterns, abnormal variations, corrective actions and potential savings, helping facility teams make informed operational decisions.

Logicon electrician testing an LT panel with a multimeter

HVAC Services: Heating, Ventilation and Air Conditioning

Comfortable indoor environments and efficient cooling systems are essential to occupant satisfaction and business continuity. Logicon provides HVAC operation and maintenance services for facilities ranging from individual air-conditioning systems to large central cooling plants.

  • Operation and maintenance of Air Handling Units (AHUs) and Fan Coil Units (FCUs)
  • VRF/VRV systems and split air-conditioning units
  • Chiller plants, cooling towers and ventilation systems
  • Filter cleaning and replacement, coil cleaning and condensate drainage checks
  • Temperature monitoring, equipment inspections and performance optimisation
  • Preventive maintenance, fault diagnosis and breakdown response

Chiller Operation and Maintenance Services

Chiller plants can represent a significant share of a building's energy consumption. Our chiller operation and maintenance services focus on maintaining cooling performance, operating efficiency and equipment reliability.

Services include daily plant operation, operating-log maintenance, chiller sequencing, condenser and chilled-water system checks, water treatment coordination, performance monitoring and scheduled servicing in accordance with OEM recommendations.

Indoor Air Quality Management

Healthy indoor environments require effective ventilation, clean filtration and appropriate air distribution. Our indoor air quality management services include fresh-air system checks, filter maintenance, ventilation inspections and duct hygiene coordination to support occupant comfort and healthier indoor environments.

Logicon HVAC technician checking refrigerant pressures on a rooftop air handling unit

Plumbing and Water Management Services

Reliable water infrastructure is fundamental to hygiene, occupant comfort and environmental responsibility. Logicon's plumbing and water management services support efficient water distribution, leakage prevention and safe wastewater handling.

  • Water supply and distribution systems
  • Pumps, overhead and underground tanks, valves and pipelines
  • Plumbing fixtures, fittings and water pressure monitoring
  • Leakage identification and water conservation initiatives
  • Wastewater collection and drainage system maintenance
  • Routine inspections and maintenance documentation

Water Treatment Plant O&M Services

Our water treatment plant O&M services cover the routine operation and maintenance of Water Treatment Plants (WTPs), Sewage Treatment Plants (STPs) and Effluent Treatment Plants (ETPs), as applicable to the facility.

Operational activities include process parameter monitoring, chemical dosing checks, pump and equipment inspections, sludge-handling coordination, treated-water quality monitoring, logbook maintenance and compliance documentation.

We also identify opportunities for treated-water reuse, improved process control and reduced water and energy consumption, subject to plant design and applicable regulatory requirements.

Commercial Sewage and Drainage Maintenance

Our commercial sewage and drainage maintenance services help prevent blockages, overflows, waterlogging and unpleasant odours through scheduled inspections, drain cleaning, desilting, equipment checks and timely corrective action.

We maintain service records and coordinate specialist interventions wherever required to support hygiene, safe operations and environmental compliance.

Logicon technician servicing a water pump beside storage tanks in a pump room

Mechanical Systems Maintenance

Logicon maintains essential mechanical systems that support building functionality, operational safety and service continuity. Our approach combines routine inspections, planned servicing, fault reporting and coordination with original equipment manufacturers (OEMs) or authorised specialists.

Lift & Elevator Maintenance

Our lift and elevator maintenance services focus on equipment availability, service coordination and safe operation. We coordinate with authorised lift service providers for scheduled maintenance, breakdown resolution, service records and applicable statutory inspections.

Coverage can include passenger lifts, service lifts, escalators and moving walkways, depending on the facility's requirements and the agreed scope of work.

Pumps, Motors and Compressors Maintenance

Our pumps, motors and compressors maintenance services include routine equipment inspections, lubrication, vibration and temperature checks, alignment assessments, operating-parameter monitoring and breakdown coordination.

We also support the maintenance of associated mechanical equipment and material-handling systems, where included in the contract, to improve reliability and reduce avoidable interruptions.

Logicon technician maintaining a pump motor, with a lift in the background

Smarter Building Operations Through BMS

BMS Operations Services

A Building Management System should do more than display information. When properly monitored and managed, it can help facility teams identify faults, respond to alarms and improve the performance of building services.

Logicon's BMS operations services help turn building automation data into practical operational action through structured monitoring, alarm response and coordination with technical teams.

  • Monitoring and control of integrated MEP systems
  • BMS alarm monitoring, fault identification and escalation
  • HVAC scheduling, set-point monitoring and operational optimisation
  • Automation-system integration and coordination with relevant service providers
  • Energy trend analysis and identification of abnormal operating patterns
  • System health checks, operational reporting and maintenance coordination

The scope of integration depends on the installed BMS platform, available system interfaces and client requirements.

Logicon BMS operator monitoring building systems on control room screens

Preventive, Predictive & Breakdown Maintenance

A structured maintenance strategy helps reduce unexpected failures, improve equipment reliability and manage operating costs. Logicon combines preventive, predictive and corrective maintenance approaches based on asset criticality, operating conditions, manufacturer recommendations and service-level requirements.

  • Preventive maintenance: planned inspections, servicing, lubrication, cleaning, testing and scheduled replacement of consumables to reduce the likelihood of equipment failure.
  • Predictive maintenance: condition-based assessments using equipment readings, operating trends, inspections and available monitoring technologies to identify early signs of deterioration.
  • Breakdown and corrective maintenance: fault diagnosis, emergency response, repair coordination and restoration of equipment to service in accordance with agreed response times and escalation procedures.
  • Asset lifecycle management: asset registers, equipment history, maintenance records, condition assessments and replacement planning to support informed lifecycle decisions.

Where required, maintenance activities can be managed through CMMS-based work orders, preventive maintenance schedules, escalation matrices and performance reports.

Logicon engineer logging chiller plant readings during a preventive maintenance round

Where We Deliver O&M

Logicon provides operation and maintenance solutions tailored to the operational requirements of diverse facilities.

IT Parks and Commercial Offices

Reliable HVAC, electrical, BMS and utility operations.

Hospitals and Healthcare Facilities

Planned engineering maintenance with attention to continuity, safety and critical-system requirements.

Airports and Critical Infrastructure

Coordinated technical operations and maintenance aligned with site-specific procedures and service requirements.

Retail Spaces and Malls

Efficient cooling, electrical, mechanical and utility management for customer-facing environments.

Residential Communities

Integrated maintenance of common-area services, electrical systems, pumps, water infrastructure and other shared assets.

Warehouses and Industrial Facilities

Utility reliability, equipment maintenance and operational support tailored to facility needs.

Plant Operation and Maintenance Services

Our plant operation and maintenance services support factories and industrial sites through the maintenance of utilities, compressed-air systems, water treatment facilities, pumps, motors and associated support infrastructure.

We focus on equipment availability, safe operating practices, maintenance planning and accurate service records. Production-line maintenance and shop-floor manpower can be addressed through a separately defined scope or Logicon's Production Support Services.

How We Take Over O&M at Your Site

  1. 1

    Technical Audit

    We assess the asset inventory, equipment condition, existing maintenance practices, statutory records, utility infrastructure and outstanding technical issues.

  2. 2

    O&M Plan Development

    We develop a site-specific operating plan covering manpower deployment, shift structure, preventive maintenance schedules, critical assets, reporting requirements, service-level agreements and escalation procedures.

  3. 3

    Mobilisation and Handover

    We coordinate manpower deployment, site induction, documentation, equipment familiarisation, maintenance records and operational handover to establish service continuity.

  4. 4

    Operations, Monitoring and Reporting

    We execute planned maintenance, monitor equipment performance, maintain daily operating logs and provide periodic reports covering breakdowns, pending actions, energy trends and improvement opportunities.

  5. 5

    Continuous Improvement

    We review recurring faults, maintenance effectiveness, asset condition and operating performance to identify practical improvements in reliability, cost control and resource utilisation.

Why Choose Logicon for Facility O&M Services?

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    Experience since 2006: established experience in facility management and technical operations across multiple sectors.
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    Scale and operational capability: 17.65 million sq. m. managed and 1,892,160 hours of technical experience.
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    Technology-enabled operations: BMS monitoring, CMMS-based maintenance tracking and IoT-enabled solutions, where deployed, support better visibility, maintenance planning and operational decisions.
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    Sustainability focus: more than 2,000 metric tonnes of carbon emissions reduced.
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    Integrated facility management: consolidate technical operations and maintenance with housekeeping, soft services and security under an integrated contract, subject to the agreed scope.
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    Structured reporting and accountability: defined maintenance schedules, operating logs, escalation procedures, service-level reviews and performance reporting give you greater visibility over facility operations.

Frequently Asked Questions

What do operation and maintenance services include?

Operation and maintenance services include the day-to-day operation, inspection, servicing, monitoring and repair of a facility's technical systems. Logicon's facility O&M services can cover electrical distribution, HVAC, plumbing, mechanical equipment, BMS, water treatment plants and other utilities, depending on the agreed scope.

What are plant operation and maintenance services?

Plant operation and maintenance services involve managing and maintaining the equipment and utility systems that support industrial operations. These may include pumps, motors, compressors, electrical distribution, cooling systems and water treatment facilities, with scope tailored to the site's technical and production requirements.

What is included in chiller operation and maintenance services?

Chiller operation and maintenance services typically include daily operating checks, temperature and pressure monitoring, plant-log maintenance, water-system checks, preventive servicing, performance tracking and breakdown coordination in accordance with OEM recommendations.

What do water treatment plant O&M services cover?

Water treatment plant O&M services cover the operation and routine maintenance of WTP, STP and ETP facilities, including process monitoring, chemical dosing checks, equipment inspections, water-quality monitoring, sludge-handling coordination and operational documentation. The exact scope depends on plant design and applicable compliance requirements.

Why are BMS operation and maintenance services important?

BMS operation and maintenance services help ensure that building automation systems are monitored, alarms are addressed and connected equipment operates according to defined parameters. Effective BMS management can improve fault detection, occupant comfort and energy performance.

What is the difference between preventive, predictive and breakdown maintenance?

Preventive maintenance follows a planned schedule, predictive maintenance uses equipment condition and performance indicators to anticipate potential failures, and breakdown maintenance addresses faults after they occur. An effective maintenance strategy combines these methods according to asset criticality, operating conditions and available monitoring capabilities.

Let's Discuss Your Facility's O&M Requirements

Whether you manage a commercial building, industrial plant, residential community or critical infrastructure facility, Logicon can help you develop a structured operation and maintenance programme tailored to your assets, manpower requirements and service-level expectations.

Partner with Logicon for reliable operations, planned maintenance and continuous improvement.